Quality is a Team Sport

By: Todd Alwood

Quality control is not just about plans and processes. It’s also about where the rubber meets the road, or in the case of steel fabrication and erection, where the arc meets the metal.

If there’s one thing we know about training, it’s that actually doing something is more effective than talking about it. We can talk about how helping your staff develop their skills–investing in their success as an individual–cuts down on attrition. We can talk about how important it is that everyone on a team knows what their quality management system does and how it works. But doing is more effective than talking–and people who do it know more than people who talk about it. The seven people you’ll meet here do steel construction quality training on a regular basis. Every shop or jobsite is different, but these lessons have broad applicability. Read on for their tips, tricks,
and lessons learned.

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